Price hits
Rescue and save
EVEN EASIER SHOPPING
For you, our customers, we always go the extra mile. That's why we have several improvements for you that will save you even more time, provide greater insight into your purchase, and show that comfort should not be a luxury, but a standard.
COMPLAIN ABOUT GOODS IN NO TIME
At Rohlik, we know that one of the most valuable things we can save for you is time. And even though our customer support will take care of each of you as if you were their own, the more convenient way is to make a few clicks and be done. And that's exactly what our online claims allow! If something goes wrong, you don't have to do anything other than resolve everything through our website or app. We will refund your money in the form of credits without any fuss. No questions, no obstacles.
You have 72 hours (3 days) from the delivery of the order to make an online claim. Didn't make it in time? Contact our customer line to have them take a closer look.
HOW WILL ONLINE COMPLAINTS IMPROVE YOUR LIFE?
The entire process is completely in your hands and under your control. You have 72 hours (3 days) from the delivery of the order to make an online complaint.
You choose what you want to claim, and save precious time.
We will immediately upload the compensation in the form of credits to your customer account.
Credits are a matter of course for us.
If you do not want compensation credits, you can do a good deed and donate them to those in need! Through Rohlik, you can donate them to the foundation Šatník, which focuses on helping Ukrainian mothers with children. You will brighten their eyes and warm the hearts of those who really need it. Thank you!