When we asked our customers what improvements they would most welcome, the most common response was changing the delivery time of the order. Although this was possible before, simplifying this process was a clear choice! Sometimes it just happens that we need to take care of something unexpectedly and the planned arrival of the courier doesn't quite fit. Well, man proposes, life disposes. But that's why we're here for you. So from now on, you can make this change easily online, through your customer account.

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• - Click on the icon in the top right corner of the page 

• - Enter the My Account section

• - In the customer profile, select Current Purchase

• - Click the Edit Order button 

• - Select Change Delivery Time

• - Check the new, suitable time

• - And it's DONE ☺

 

Although we would like to accommodate you 100%, the online system requires certain measures and exceptions, which we have summarized below. If it is no longer possible to change your order, remember that you can still contact our colleagues on the customer line, who always strive to resolve everything to your full satisfaction.